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The Top Five Mistakes in Customer Service

In the world of customer service, we cannot afford to be ignorant to the mistakes that cost us business. One seemingly innocent mistake can affect our bottom line in drastic ways. This is especially true if it is a mistake that is being repeated by our workers over and over. Usually, this [...] [...]

Business Trips and Your Children

When we travel on business trips, we are always concerned about having the right materials, staying connected with the office, and ensuring that we have our laptop and personal effects. What we often do not think about is our children at home. Depending upon the age of your children, it can be [...]

How to Know You Are Ready For Your First Home

Buying your first home is one of the most exciting and important things that we get to do as a young couple. The problem with real estate is that many young people dive into any real estate in the belief that anything is better than renting. The truth is, there are a number [...] [...]

Generating Referrals For a Growing Business

In the world of business, there are precious few ways to actually increase your bottom line without any investment whatsoever. These business opportunities are very far and few in between, so when one presents itself, you have to pay attention and capitalize on it. Referrals in one of the few [...]

How to Handle Gossip and Co-Workers

Gossip is as much a part of the workplace as pretty much anything. For decades managers have worked to find a way of eliminating it and yet it persists. Gossiping is something that is nearly impossible to eliminate anywhere, much less in a place where people share space every single day. Given [...]